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Shipping & Returns
Your order is mostly processed with DHL; you will receive an email confirmation at the time your order leaves our warehouse, with your indicated track & trace code. You can use this code to follow your shipment via dhl.com. Typically, a shipment takes only about 2-3 days, but orders outside the Benelux countries, take approximately 1 week. Our furniture is delivered by a specialized pallet carrier or furniture transporter, they will call you to determine the final delivery times.
E.U. and worldwide shipping
Free Delivery throughout Europe
We offer free parcel shipping to all E.U. countries. Please add approximately 5 business days to the shipping times for none-benelux countries.
We ship parcels worldwide, for standard parcels a shipping fee of € 27,31 (VAT excluded) is applied outside the E.U. Please add approximately 5-10 business days for none E.U. countries. Please note that large mirrors (>75x110 cm) cannot be shipped outside the E.U. countries.
14 days return
E.U. residents have the right to return your orders 14 days after its arrival, with no explanation neccessary. You will then receive the total amount, including shipping, re-credited to you. We offer free returns on parcel shipping for shipments from the Benelux countries and Germany, for all other countries the return shipping costs are your own expense. The cost of return of pallet shipments and furniture delivery shipments are at the clients' expense for all countries, please note the actual shipping costs by the carrier is applicable not the invoiced contribution of shipping costs. If you decide to return an item, make certain you return the product with all its accessories, in its original condition, and in its original packaging. To exercise this right, please contact us via firstname.lastname@example.org. Please note that the right of withdrawal does not apply on business-to-business (b-to-b) orders.
If you have any questions about shipping or returns, call our customer service +31(0)33 828 0140. We are happy to help!